How Thurgood Represents Michigan Employees
In Michigan, Thurgood represents employees in discrimination claims before the Michigan Department of Civil Rights (MDCR), and this page covers that practice. Thurgood represents medical leave claims before the U.S. Department of Labor’s Wage and Hour Division, covered under federal representation. Workplace safety retaliation claims by both private- and public-sector employees are handled by the Michigan Occupational Safety and Health Administration (MIOSHA), which falls outside Thurgood’s practice. Thurgood also represents whistleblower claims under the other federal laws OSHA enforces, such as financial, fraud, and environmental claims, before federal OSHA.
Federal authority applies in every state. Each state page shows which agencies Thurgood works with there.
- USFederal
- ALAlabama
- AKAlaska
- AZArizona
- ARArkansas
- CACalifornia
- COColorado
- CTConnecticut
- DEDelaware
- DCDistrict of Columbia
- FLFlorida
- GAGeorgia
- HIHawaii
- IDIdaho
- ILIllinois
- INIndiana
- IAIowa
- KSKansas
- KYKentucky
- LALouisiana
- MEMaine
- MDMaryland
- MAMassachusetts
- MIMichigan
- MNMinnesota
- MSMississippi
- MOMissouri
- MTMontana
- NENebraska
- NVNevada
- NHNew Hampshire
- NJNew Jersey
- NMNew Mexico
- NYNew York
- NCNorth Carolina
- NDNorth Dakota
- OHOhio
- OKOklahoma
- OROregon
- PAPennsylvania
- RIRhode Island
- SCSouth Carolina
- SDSouth Dakota
- TNTennessee
- TXTexas
- UTUtah
- VTVermont
- VAVirginia
- WAWashington
- WVWest Virginia
- WIWisconsin
- WYWyoming
No state matches.
The Michigan Administrative Procedures Act and the right to choose a representative
Michigan’s Administrative Procedures Act governs contested cases before state agencies, and the hearing rules of the Michigan Office of Administrative Hearings and Rules (MOAHR) let a party appear through a representative who is not an attorney, where the law permits it. Each agency then sets its own terms; MDCR’s are in the next section.
The right to choose a representative
- A non-attorney representative. “‘Authorized representative’ means an individual, other than an attorney, who has been given legal authority to represent a party in a proceeding.”Mich. Admin. Code R 792.10103(f)
- Appearance. “A party may appear in person, by an attorney, or by an authorized representative where permitted by law. To appear on behalf of a party, an attorney or authorized representative must file a notice of appearance, unless the first appearance is made on the record in a proceeding.”Mich. Admin. Code R 792.10107(1)
- Scope. The MOAHR rules govern the hearings that office conducts under “the administrative procedures act of 1969, 1969 PA 306, MCL 24.201 to 24.328.” MDCR proceeds under its own rules, set out in the next section.Mich. Admin. Code R 792.10103(a)
Authorization of non-attorney representatives before the Michigan Department of Civil Rights
MDCR’s rules let a worker file a discrimination complaint through an agent, and name that agent on the complaint itself.
Michigan Department of Civil Rights
“A person claiming to be aggrieved by unlawful discrimination may personally, or through counsel or other agent, submit a complaint to the department.” The complaint itself names that agent: it must include “[t]he full name and address of the claimant and his or her agent, if any.”
Michigan practice of law rules and representation before MDCR
Michigan’s statute bars the unlicensed practice of law without defining it; the Michigan Supreme Court defines it by what requires “legal discretion and profound legal knowledge.” Thurgood represents workers before MDCR only within the authority the department’s rules give an agent, and never as attorneys.
Practice of law
“We hold that a person engages in the practice of law when he counsels or assists another in matters that require the use of legal discretion and profound legal knowledge.”
Unauthorized practice of law
“A person shall not practice law or engage in the law business, shall not in any manner whatsoever lead others to believe that he or she is authorized to practice law or to engage in the law business, and shall not in any manner whatsoever represent or designate himself or herself as an attorney and counselor, attorney at law, or lawyer, unless the person is regularly licensed and authorized to practice law in this state.”
Why Thurgood’s representation before MDCR is not the unauthorized practice of law
- Authorized by agency rule. MDCR’s rules let a worker proceed “through counsel or other agent,” and Michigan’s hearing rules recognize an “authorized representative” who is “other than an attorney.” Thurgood acts for a worker only as the agent the worker names.R 37.4(1), (4)(a)R 792.10103(f)R 792.10107(1)
- Never held out as attorneys. The statute bars anyone who would “represent or designate himself or herself as an attorney and counselor, attorney at law, or lawyer.” Thurgood’s retainer states that Thurgood is not a law firm and its representatives are not attorneys, and Thurgood does not describe itself otherwise.MCL 600.916(1)
- No court practice, and no hearing presentation. At the Civil Rights Commission’s hearing, “[t]he case in support of the charge must be presented at the hearing by the department’s counsel or by a member of the department’s staff, or upon notice from the claimant, by the claimant or his or her counsel.” Thurgood does not present cases there or file them in court; those matters are placed with a licensed attorney.R 37.12(6)
Intake, consultation, and use of AI
Agencies enforce specific statutes, and a good deal of workplace harm falls outside them. Attorneys have further reach — contract and tort claims, wage actions, state common-law claims, and statutes that proceed directly to court. Thurgood’s intake and consultation exist to sort a worker’s account into one or the other: a claim an agency will take, or a matter that belongs with an attorney.
Intake asks questions related to the statutory requirements of the claims Thurgood handles, to answer whether Thurgood can take the matter. Use of artificial intelligence (AI) is optional: the integration allows workers to describe what happened in their own words, with AI inferring and auto-populating answers for their convenience. It decides nothing, and all AI-selected answers can be changed manually. The consultation then goes through the account in conversation, against what each agency requires. The worker leaves knowing whether or not they have a claim that Thurgood is authorized to or interested in taking.
Retainer & fees
The retainer is a limited-scope agreement. It states that Thurgood is not a law firm and its representatives are not attorneys, confines the representation to the agency proceeding Thurgood is permitted to appear in, and sets the terms of payment: a flat retainer fee paid at signing and a contingency percentage on the gross amount recovered, with no contingency fee where there is no recovery. The retainer also permits Thurgood to consult third-party attorneys where a question warrants an attorney’s opinion.
Michigan law on paying a representative
MDCR’s rules say nothing about how a representative is paid. Michigan law elsewhere provides for paying a non-attorney agent in an employment proceeding, and the Michigan Supreme Court has held that a fee does not decide whether a service is the practice of law.
- Michigan Employment Security Act — “Any individual claiming benefits in any proceeding before the commission or a court may be represented by counsel or other duly authorized agent; but no such counsel or agents shall either charge or receive for such services more than an amount approved by the commission.”MCL 421.31
- Michigan hearing rules — MOAHR’s rules recognize an “authorized representative” who is “other than an attorney” and place no condition on payment.R 792.10103(f)
- Michigan Supreme Court — “It is immaterial that it charged a fee for its services. Charging a fee for nonlegal services does not transmogrify those services into the practice of law.”Dressel v Ameribank, 468 Mich 557 (2003)
Referral Partnerships
Thurgood offers referral partners a flat service fee, per settled case, for work related to procuring and managing referrals; the amount is the same for each referral and is not contingent on the size of the recovery. Thurgood does not offer percentage splits on fees it earns. Thurgood pays the referring firm for administrative services regarding referrals, and the worker retains Thurgood directly, under Thurgood’s own limited-scope agreement. All referral transactions are in accordance with the Model Rules of Professional Conduct and applicable state rules.
Model Rules of Professional Conduct
- Rule 5.4(a) — “A lawyer or law firm shall not share legal fees with a nonlawyer.” A worker referred to Thurgood becomes Thurgood’s client. Thurgood pays the referring firm a flat fee that does not vary with the recovery, and no part of any legal fee the firm earns comes back to Thurgood.Model Rule 5.4(a)
- Rule 5.4(c) — “A lawyer shall not permit a person who recommends, employs, or pays the lawyer to render legal services for another to direct or regulate the lawyer’s professional judgment in rendering such legal services.” A matter referred to Thurgood is Thurgood’s to carry. The referring firm renders no legal services on it, and Thurgood directs no lawyer’s judgment.Model Rule 5.4(c)
- Rule 1.5(e) — “A division of a fee between lawyers who are not in the same firm may be made only if: (1) the division is in proportion to the services performed by each lawyer or each lawyer assumes joint responsibility for the representation; (2) the client agrees to the arrangement, including the share each lawyer will receive, and the agreement is confirmed in writing; and (3) the total fee is reasonable.” The division here runs between Thurgood and the referring firm rather than between two lawyers, and Thurgood holds it to the same three conditions: the referring firm’s share reflects the cost to acquire the potential client, the retainer sets out the arrangement and each share in writing with the worker’s agreement, and the total is reasonable.Model Rule 1.5(e)
Drafting & filing
Thurgood prepares the complaint with the worker, who signs it, and submits it to MDCR as the worker’s agent within the 180-day deadline.
Filing and authorization
- Authorization procedure. The worker may proceed “through counsel or other agent,” and the certified complaint must include “[t]he full name and address of the claimant and his or her agent, if any” and “[t]he claimant’s signature.”Mich. Admin. Code R 37.4(1), (4)(a), (e)
- Deadline. “The complaint must be filed within 180 days after the date of the alleged discrimination, or within 180 days after the date when the alleged discrimination was or should have been discovered.”Mich. Admin. Code R 37.4(6)
Representation before the agency
With Thurgood named as the worker’s agent, MDCR deals with Thurgood through its investigation, up to the department’s decision whether to issue a charge.
What the representative carries
- The investigation. “The department may require answers to interrogatories, order the submission of books, papers, records, and other materials pertinent to a complaint, and require the attendance of witnesses ….”Mich. Admin. Code R 37.4(10)
- The decision. “If, after investigation, the department determines that there are sufficient grounds, a charge shall be issued.” If there are not, the department “shall refuse to issue a charge” and notify the parties of the claimant’s right to ask for reconsideration “within 30 days after the date of mailing.”Mich. Admin. Code R 37.6(1), (2)
Mediation
MDCR resolves complaints by agreement through mediation and its conciliation conference, and Thurgood represents the worker in both.
Resolution by agreement at MDCR
- Conciliation conference. “The respondent may be invited, at any time, to participate in a conciliation conference in a final attempt to address and eliminate the alleged discrimination,” and “[i]f the conciliation conference is successful, the department shall notify the parties of the resolution and close the case.”Mich. Admin. Code R 37.5(1), (3)
- Mediation. MDCR runs a mediation program: “During Fiscal Year 2025, MDCR conducted 141 mediation conferences, resulting in 87 successful monetary settlements.”Michigan Civil Rights Commission, 2025 Annual Report
Resolution
Most cases settle before the investigation closes, at mediation or in negotiation with the employer. For those that do not, the investigation closes one of two ways, and each puts the matter on a different footing.
Right to sue issued
A no-cause finding ends Thurgood’s representation. What remains is a closing consultation, the file, and the period in which suit must be filed.
- Closing consultation. What the investigation developed, what the notice means, and the period in which suit must be filed.
- The file. Delivered to the worker in full.
- End of representation. The worker proceeds alone or with an attorney.
Substantial evidence found
A cause finding does not end Thurgood’s involvement. Depending on the forum the matter moves to next, Thurgood either carries it forward or places it with a licensed attorney.
- Continuation. Where the matter moves to arbitration, Thurgood carries it forward: the American Arbitration Association’s Employment/Workplace Arbitration Rules provide that “[a]ny party may participate without representation (self-represented) or by counsel or any other representative of the party’s choosing, unless such choice is prohibited by applicable law.”American Arbitration Association, Employment/Workplace Arbitration Rules and Mediation Procedures, R-25(a) (eff. May 1, 2025)
Where Thurgood cannot carry the matter forward, or the parties are unable to agree on a settlement, the matter goes to a licensed attorney.
In Michigan, a charge leads to a hearing before the Civil Rights Commission, where “[t]he case in support of the charge must be presented at the hearing by the department’s counsel or by a member of the department’s staff, or upon notice from the claimant, by the claimant or his or her counsel.” A representative may attend, since the hearing officers “shall not exclude a party, an individual designated by a party as its representative,” but does not present the case, so the matter is placed with a licensed attorney.
- Placement. The finding and the developed record go to Thurgood’s attorney network. A file that has already cleared an agency investigation is straightforward to bring to a firm.
- Cooperation. Thurgood remains custodian of the case record — filings, exhibits, and correspondence — and works with counsel.
On a fee petition, Thurgood’s charge is presented as an itemized cost of the agency representation that secured the finding, and the attorney’s fee sits on top of it. Thurgood’s fee is the worker’s obligation under the worker’s own retainer and is claimed as an item of the worker’s costs. The firm does not pay Thurgood, and Thurgood takes no part of the firm’s fee, so nothing is divided under Model Rule 5.4(a): “[a] lawyer or law firm shall not share legal fees with a nonlawyer.” Model Rule 7.2(b) bars a lawyer from compensating “a person for recommending the lawyer’s services.” The firm pays Thurgood nothing for the placement, and what Thurgood is owed comes from the worker under the retainer.
Where the Commission has found cause and taken a case to court itself, the case ends in settlement or a favorable judgment about 95 percent of the time. Data supports that a firm that retains a client with a cause finding already in hand increases its chances of success.
| Fiscal year | Merits suits resolved | Settlement or favorable judgment |
|---|---|---|
| 2024 | 132 | 128 — 97%EEOC, Office of General Counsel FY2024 Annual Report |
| 2023 | 98 | 89 — 90.8%FY2023 Annual Report |
| 2022 | 96 | 94.8%FY2022 Annual Report |
| 2021 | 138 | 95.7%FY2021 Annual Report |
| 2020 | 165 | 95.7%FY2020 Annual Report |
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