It may not have occurred to you to frame this legally. In plain terms: you requested an adjustment so you could keep doing your job with your condition — and it was ignored, or it ended in termination.
What this actually looks like
Most people don't walk in calling it “disability accommodation discrimination.” They describe a situation:
- You asked for a schedule change, a piece of equipment, a transfer, or remote work for a medical condition — and got no real response.
- No one ever sat down with you to talk options through; the request just died.
- You were told “we don't do that here” instead of any look at whether it was workable.
- Discipline or termination followed soon after you made the request.
Under the Americans with Disabilities Act, an employer with 15 or more workers must engage in an interactive process and provide a reasonable accommodation for a known disability — unless it is a genuine undue hardship — and cannot retaliate against you for requesting one or for the employer's own refusal to engage. In Delaware it's prohibited by the state Human Rights Law; federally, by The Americans with Disabilities Act.
The federal route: the EEOC
The same conduct can be filed federally with the Equal Employment Opportunity Commission (EEOC) under the Americans with Disabilities Act. The federal filing deadline is generally 180–300 days where a state agency exists, and the Americans with Disabilities Act applies to employers with 15+ employees. The EEOC and DOL-OAD typically maintain a work-sharing agreement, so one charge can be cross-filed.
Thurgood's representation before the EEOC is nationwide, so for employees in Delaware the federal charge is typically the lead route.
The Delaware route: DOL-OAD
In Delaware, a disability accommodation discrimination charge is filed with Department of Labor — Office of Anti-Discrimination (DOL-OAD), which enforces the state Human Rights Law. The agency investigates and may attempt conciliation or hold a hearing. A complaint generally must be filed within 300 days of the discriminatory act, and the law applies to employers with 4+. Where state representation is permitted, this is the route Thurgood works through for employees in Delaware.
The statutes & deadlines
Both systems prohibit the same core conduct and protect against retaliation. Here are the specific provisions and the clocks that run on each.
The term 'discriminate against a qualified individual on the basis of disability' includes — not making reasonable accommodations to the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or employee, unless such covered entity can demonstrate that the accomm
No person shall discriminate against any individual because such individual has opposed any act or practice made unlawful by this chapter or because such individual made a charge, testified, assisted, or participated in any manner in an investigation, proceeding, or hearing under this chapter.
It shall be an unlawful employment practice for an employer to fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to compensation, terms, conditions, or privileges of employment because of such individual's race, marital status, genetic information, c
It shall be an unlawful employment practice for an employer to discriminate against any of its employees or applicants for employment [...] because such person has opposed any practice made an unlawful employment practice by this subchapter, or because such person has made a charge, testified, assis
What happens after you file
A charge isn't a lawsuit, and it doesn't go straight to a judge. Both agencies run an investigation first — but they end differently, and that difference is easy to miss.
Federal — EEOC
- You file a charge with the EEOC.
- The EEOC notifies the employer, which submits a position statement.
- The EEOC investigates and often offers mediation.
- It issues a cause / no-cause determination and attempts conciliation.
- To compel relief, the case goes to court — the EEOC can sue, or issue a right-to-sue letter so the worker can.
Delaware — DOL-OAD
- You file a verified complaint with Department of Labor — Office of Anti-Discrimination (DOL-OAD).
- The agency notifies the employer and investigates — records, witnesses, position statements.
- It issues a determination, often a probable-cause finding; many matters settle through conciliation along the way.
- Depending on the state, the agency may hold a hearing before an administrative law judge, or issue a determination and a notice of right to sue.
- Where it holds a hearing, the agency can order relief directly — back pay, damages, reinstatement, civil penalties — without a separate lawsuit.
The contrast that's easy to miss: the EEOC investigates and conciliates, but compelling relief generally takes a court. In Delaware, the federal charge is the route Thurgood works through.
Examples of what can make a disability claim hold up
Strong claims are rarely built on a single overheard comment. They're built on quieter evidence an investigator can test. Examples of what can carry a claim:
- The request. A concrete accommodation you asked for — in writing where possible — frames the claim; the ADA expects the employer to respond and explore options, not ignore it.
- The interactive process that never happened. An employer's refusal to discuss alternatives at all is itself evidence; the law requires a good-faith, interactive exchange.
- Feasibility and comparators. Accommodations the employer granted others, or the low cost and easy logistics of what you asked for, undercut an “undue hardship” defense.
- Timing. Discipline or termination close on the heels of the request supports the retaliation claim.
What you can recover
Remedies generally fall into a few buckets — lost pay, money for the harm itself, and orders that change what the employer does. Under the federal damages-cap framework (shared by Title VII, the ADA, and the PWFA), only compensatory and punitive damages combined are capped, scaling with employer size; back pay, front pay, interest, and attorney's fees sit outside the cap (front pay confirmed uncapped in Pollard v. DuPont; attorney's fees for a prevailing employee). Delaware's own limits differ — the table separates them.
(fed + Delaware)Comp + punitive
(federal)Comp + punitive
(Delaware)
State damages limits vary; confirm against the current statute. Back pay and front pay are wage-based relief and fall outside these caps where available.
Results turn on the specific facts, and no particular outcome is ever promised.
How Thurgood represents you
Across the country, Thurgood represents employees before federal agencies, and before state agencies where the law permits. An Authorized Justice Practitioner — a trained non-attorney representative — lays out the evidence and timeline, drafts the formal charge, and carries you through the agency process, from employer outreach through investigation and any hearing. You can start a free evaluation using Thurgood’s CaseFile AI — if it’s a fit, you’ll be offered a free consultation with an associate who can represent your claim.
Frequently asked questions
Do I file a disability accommodation discrimination claim with Delaware or the EEOC?
What is the deadline to file a disability accommodation discrimination claim in Delaware?
What counts as disability accommodation discrimination at work?
Do I need a lawyer to file a disability accommodation discrimination claim in Delaware?
What is the difference between DOL-OAD and going to court?
How much can I recover in a Delaware disability accommodation discrimination claim?
Can I still file if I already complained to HR or went through an internal process?
A law firm turned me down — does that mean I have no claim?
Not legal advice. Thurgood is an employee-advocacy firm whose Authorized Justice Practitioners represent workers in claims before government agencies such as the EEOC, the U.S. Department of Labor, and state civil-rights and labor agencies. Thurgood practitioners are not attorneys and do not provide legal advice or represent clients in court. This article is general information, not advice about your specific situation, and it makes no promise about the outcome of any claim.